The anticipation of getting a brand new car is often an exhilarating experience, but what if you could customise it exactly to your preferences? This is where factory orders come into play, offering a comprehensive solution to tailor your vehicle to your exact specifications.
So, how do these orders work? Read on to find out more about the intricacies of factory orders, examine the process step by step, and have common queries answered along the way.
What This Guide Contains
What is Factory Order?
A factory order is a bespoke approach to purchasing a new car, allowing you to personalise various aspects such as colour, trim, engine type, and additional options.
Unlike buying from dealership stock, where choices are limited, factory orders provide the flexibility to design a vehicle tailored precisely to your individual preferences.
The Stages of a Factory Order
Placing Your Order
The process commences with selecting and designing your desired model, encompassing choices like exterior and interior colours, performance specifications, and optional features.
If you are unsure about any detail, your dedicated Motorfinity account manager can guide you through this process, taking time to get to know what your specific requirements entail.
Once your order is finalised, the manufacturer confirms the specifications, initiating the production process.
In the Queue
Once confirmed, your order joins a queue awaiting a designated build week. Factors such as factory capacity, seasonal demand fluctuations, and order cancellations influence the queue's progression and subsequently affect the lead time of your vehicle.
Opportunities to secure an earlier build slot may arise if cancellations occur.
Scheduled and Confirmed Build Week
Following the allocation of a build week by the manufacturer, the timeline becomes more defined. This build week indicates the period during which the vehicle will be assembled.
Stock Car vs Factory Order Car
Unsure about the pros and cons of weather to go for stock car or a factory order car? Review our table below to consider which is the best fit for you:
Also, stock car is a brand new car that is already built and held in the inventory of a dealership or a sales lot. They come with the standard or available features based on the trip which is determined by the manufacturer of that model year. These cars are manufactured for general sale and have not been custom ordered or modified to specific customer requirements just like a factory order car.
Advantages
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Disadvantages
| Stock Car | Factory Order |
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Cost
| Stock Car | Factory Order |
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Factory order cars offer a personalised approach to acquiring a new vehicle, allowing you to tailor your car to your exact preferences.
While the process involves several stages and potential lead time considerations, the result is a bespoke vehicle crafted to meet your individual needs and desires.
By understanding the intricacies of factory orders and addressing common queries, you can navigate the process with confidence and make informed decisions.
At Motorfinity, you have a dedicated account manager who is always ready to guide you to your perfect, bespoke vehicle.
How Long Does a Factory Order Take?
Factory order lead times vary depending on factors such as manufacturing location, customisation options, and external circumstances.
On average, a factory-ordered car ideally takes 12-15 weeks. This time is determined by considering various factors such as customisation, product scheduling, the manufacturing process, quality control and testing, as well as logistics and delivery. Additionally, market demand and supply chain issues are also taken into account, which influence the overall time taken for a factory order car.
While some orders may take several weeks, others could extend to several months, particularly for complex configurations or during periods of high demand or supply chain disruptions.
Can You Change the Specification of Your Factory Order?
Modifying the specification of a factory order car is possible, but the feasibility and impact on lead times depend on the nature of the changes.
Minor alterations may have minimal effects, while significant modifications could necessitate rescheduling or restarting the order process.
Specific car manufacturers have different policies regarding the modification of specifications for factory-ordered cars. Each manufacturer has its own criteria for assessing the feasibility of changes, rescheduling or restarting the process, evaluating the impact on production line, and managing the quality control process.
How can You get a Car Sooner?
Opting for a stock vehicle or one already in transit to the destination market provides a quicker alternative to factory orders.
Dealerships may offer available options for immediate purchase or facilitate order substitutions to expedite delivery. This is subject to inventory availability and customisation constraints.
After Sales Service at Motorfinity
As with all aspects of our service, this element of our customer’s journey is extremely important to us, and we make our processes robust to ensure a smooth ride for all our hardworking customers.
Our Head of Delivery, Lucy Smith, outlines our system here.
"As with the Sales Team who manages your enquiry to point of order, a dedicated member of our Delivery Team updates you once the car has got a confirmed build week. This communication then continues right up to the point where your car is ready for delivery.
"Our job does not finish there! Aftercare is very important to us, and we are always here to provide support.
"Our schedule of updates advises you every step of the way to doorstep delivery of your new car and will address any after sales issues."
To reiterate updates are made when your vehicle:
- Has been allocated a build week and this has been confirmed.
- Is in transit from the factory.
- Is at the port of exit waiting to board a ship to the UK.
- Has arrived at the UK port.
- If you are interested in a part exchange, we can arrange a quote for you.
- If finance needs re-accepting, we will delegate to either the Financefinity team or the sales advisor to work on getting a new acceptance.
- Is in stock at the dealership.
- If it’s a cash deal, we simply request a date that works for you and the dealer.
- If it’s finance, we work with third-party lenders to get funding in place for your new car.
- If there’s a PX, we arrange for a trader to collect the same date the new car is delivered.
- To arrange a doorstep delivery date with you.
Our Delivery Team works tirelessly with third parties to expedite orders as quickly and efficiently as possible and are always on hand to answer any queries from you along the way.
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